Returns & Exchanges
We stand behind the craftsmanship of our premium leather goods and offer a 30-day return policy for items in original, unused condition. If you are not completely satisfied with your purchase, we are committed to making it right through a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused leather goods in their original packaging, ensuring all tags and protective materials are intact.
Ship It Back
Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.
Quality Inspection & Refund
Once our artisans inspect the return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing